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Indus International Steps Up Sales Efforts and Increases ROI With PointClear

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Initial campaign resulted in $17.3 million pipeline and hundreds of thousands of dollars in sales

ATLANTA, GA – October 26, 2004 – PointClear, LLC, a leading provider of outsourced Sales Opportunity Management (SOM) solutions for companies with complex sales processes, has helped Indus International Inc., a leading provider of Service Delivery Management (SDM) solutions, increase its pipeline by $17.3 million in 14 months. Through a comprehensive SOM program, Indus has seen significant progress and closed hundreds of thousands of dollars worth of business.

Initially, Indus relied solely upon in-house sales staff and experienced many of the common pains, including lack of timely follow-up and the more immediate—RFPs and special projects—prioritized over the longer term opportunities.

“We had no real processes in place and had no real leads in the pipeline,” said Chris Hale, director of solutions marketing, Indus. “Having worked with PointClear at three previous companies, I knew their approach worked, especially for companies with complex sales processes like Indus, and that we would get the results we needed.”

PointClear utilized analysts with industry experience to optimize Indus’ sales process and establish a meaningful dialogue with and expand the company’s prospect list. After 14 months, Indus had a multi-million dollar pipeline and had received over 150 sales opportunities from the PointClear team, resulting in significant closed business.

“PointClear continues to exceed everyone’s expectations and our sales team appreciates the accuracy and quality of the opportunities that are provided,” said Hale. “Integrating PointClear into our overall sales and marketing mix has allowed Indus, for the first time, to close the ‘sales-loop’ process and present our Executives with a true return on marketing investment (ROMI).”

“PointClear’s practice of using only experienced professionals, not novice telemarketers or appointment setters, makes the difference and creates significantly more value for our clients such as Indus,” said Dan McDade, CEO and founder. “By having peer-to-peer conversations with our customers’ targets and leveraging the expertise of our analysts, we are able to reveal ready buyers that lead to real revenue.”

About Indus International
Indus is a leading provider of Service Delivery Management (SDM) solutions, which help clients in a broad array of industries optimize the management of their customers, workforce, spare parts inventory, tools and documentation in order to maximize performance and customer satisfaction while achieving significant cost savings. Indus customer, asset and workforce management software products, professional services and hosted service offerings improve our clients’ profitability by reducing costs, increasing capacity and competitiveness, improving service to their customers, facilitating billing for services and ensuring regulatory compliance. Indus solutions have been purchased by more than 400 companies in more than 40 countries, representing diverse industries -- including manufacturing, utilities, telecommunications, government, education, transportation, facilities and property management, consumer packaged goods and more. For more information, visit www.indus.com.

About PointClear
Headquartered in Norcross, GA, PointClear, LCC is a leading provider of outsourced Sales Opportunity Management (SOM) solutions for companies such as Arrow, Cognos, Dell, Indus, Inovis and Sun. PointClear’s expert team of sales and marketing professionals provide detailed intelligence that: helps companies understand their markets, identifies the most qualified sales opportunities, provides sales teams with ready buyers, and verifies results. PointClear's comprehensive portfolio of outcome-based marketing services includes: building/optimizing marketing databases, multi-channel prospecting programs, in-depth prospect profiling, fulfillment and e-fulfillment, list segmentation, target market intelligence, closed-loop Sales Opportunity Management, ROI analysis, and much more.

Contact Information:
Kathy Cabrera
Carabiner Communications
770.569.8221
kcabrera@carabinerpr.com